Privacy Policy

1. Introduction

Siteoscope.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our SEO rank tracking and site audit platform.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, and password when you create an account.
• Billing information: Payment details processed securely through our third-party payment processor. We do not store credit card numbers on our servers.
• Usage data: Information about how you interact with our platform, including pages visited, features used, and timestamps.
• Website data: Domain names and keywords you add to our platform for tracking purposes.
• Device information: Browser type, operating system, IP address, and device identifiers collected automatically through cookies and similar technologies.
• Contact form submissions: Name, email, and message content when you reach out to us through our contact form.

3. How We Use Your Information

• To provide, maintain, and improve our SEO tracking and audit services.
• To process transactions and send related billing information.
• To send you technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.
• To send marketing communications (you may opt out at any time by clicking "unsubscribe" in any email).
• To monitor and analyze usage trends to improve user experience.
• To detect, prevent, and address technical issues or fraudulent activity.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service providers: Third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics.
• Legal compliance: When required by law or in response to valid legal requests by public authorities.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With your consent: When you have given us explicit permission to share your information.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or legitimate business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our platform.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Object to or restrict the processing of your data.
• Request data portability in a machine-readable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Siteoscope.com
Email: [email protected]